VerbatimIQ Collect
Native NPS, eNPS, CSAT, CES and verbatim surveys built for teams who already live in VerbatimIQ.
Collect is the survey layer that feeds Analyze. Launch NPS, eNPS, CSAT, CES, and open verbatim programs in minutes, with AI helping you write better questions, predict response rates, and enforce anonymity thresholds automatically.
What makes it different.
Purpose-built for NPS, eNPS, CSAT, CES, and verbatims
AI question coach and send-time prediction
Automatic anonymity thresholds
A look inside.
Real screens from VerbatimIQ Collect.
Workspace overview
Every survey in one place — totals, active programs, response volume over time, and your top-performing surveys at a glance.
Survey editor with live preview
Write the question, let the AI coach tighten it, toggle anonymity — and watch the respondent view update as you type.
Presentation controls
Choose one-per-page, single scroll, or conversational layouts, then pick scale styles — number tiles, empty boxes, faces, or stars.
Composite surveys
Chain existing NPS, CSAT, and verbatim surveys into one multi-step flow, with conditional steps based on previous scores.
Inside VerbatimIQ Collect.
Question coach
Rewrites leading or double-barreled questions and suggests scale copy.
Send-time prediction
Estimates response rates by segment before you hit send.
Anonymity guardrails
Suppresses reports that fall below your k-anonymity threshold.
One-click handoff
Responses stream directly into VerbatimIQ Analyze taxonomies.
Built for.
- People & HR teams
- CX program owners
- Product research